Billing & Payments7 min read
Subscription Management
How to manage, upgrade, downgrade, or cancel your Xharvoc subscription.
Viewing Your Subscription
Access your subscription details through the client portal:
- Current plan and features
- Billing cycle and next payment date
- Usage metrics and limits
- Add-ons and optional services
Making Changes
You can modify your subscription at any time:
- Upgrades: Take effect immediately with prorated billing
- Downgrades: Take effect at the end of the current billing period
- Add-ons: Can be added or removed at any time
Pro Tip
Contact our sales team for custom enterprise plans or multi-year agreements.
Cancellation Policy
To cancel your subscription:
- 1Contact your account manager or support
- 2Complete the cancellation request form
- 3Continue to have access until the end of the billing period
- 4Export your data before the cancellation date
Important
Data is retained for 30 days after cancellation. After this period, all data is permanently deleted.
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