Billing & Payments4 min read

    Refund Policy

    Understanding Xharvoc's refund policy and how to request a refund.

    In this article

    Refund Policy Overview

    Xharvoc offers a fair and transparent refund policy:

    • 14-day money-back guarantee for new SaaS subscriptions
    • Prorated refunds for annual plans cancelled within 90 days
    • No refunds for project-based services once work has commenced
    • Full refunds for services not delivered as specified
    • Full details available on our Returns & Refund Policy page (/legal/refund-policy)

    Requesting a Refund

    1. 1Contact support or your account manager
    2. 2Provide your account details and reason for refund request
    3. 3Our team will review your request within 2 business days
    4. 4Approved refunds are processed to the original payment method

    Refund Processing Time

    Refund processing typically takes:

    • Credit/Debit Cards: 5-10 business days
    • Bank Transfer: 3-5 business days
    • PayPal: 1-3 business days

    Was this article helpful?

    Help us improve our documentation

    Previous

    Subscription Management

    Next

    Enterprise Pricing

    Related Articles

    Understanding Your Invoice

    Detailed explanation of Xharvoc invoices and how to read your billing statements.

    Payment Methods

    Available payment options and how to manage your payment methods.

    Subscription Management

    How to manage, upgrade, downgrade, or cancel your Xharvoc subscription.